Increase profit margin through customer retention

Because Guroo is always at your customer’s fingertips and information can be conveniently found in one centralized location, it offers intuitive self-service.

By delivering a better, customized experience and enhanced engagement, you’ll foster a stickier customer.

With Guroo, you’ll lower your overhead costs, reduce customer care needs and increase customer retention, leading to increased profit margins.

Shift the customer’s perspective from price to value

Our solution’s experience focuses on the customer as a whole, not just their energy usage. They’ll see that being a customer means so much more than “I just pay 6 cents/KWh.”

In keeping track of customer orders and activity, Guroo will constantly get smarter and provide better and more timely offers and incentives to your customers. You’ll also understand your customers better and have meaningful insights into how to develop targeted marketing strategies and enhance product or service offerings.

Even if a customer finds a cheaper rate, the overall experience and the perceived value they get from your company through Guroo makes the customer want to stay.

Promote and elevate your brand

Our white label payment, service and information platform allows you to easily and quickly brand, customize, launch and integrate Guroo. This allows you to grow your brand in a fast and efficient manner without having to spend a lot of time developing or iterating on a system that would already be outdated at launch.

With Guroo, you also don’t have to have as big of an IT team, allowing you to reduce your company’s costs. Seamlessly and easily integrate what you’ve built on your end to deliver added value.

How it works

MyAccount

Offer centralized access to all services, transactions, and history to deliver a seamless, easy experience.

Offers & Renewals

Provide competitive and attractive rates and offers to customers, driving engagement and satisfaction.

Alerts & Notifications

Bypass restrictions and regulations by sending real-time notifications and alerts to keep customers informed and engaged.

Rewards

Deliver incentives designed to motivate energy-efficient behavior, enhancing customer satisfaction and engagement.

Bill View

Offer a comprehensive view of energy bills to ensure customers can easily monitor and manage consumption and expenses.

Energy Usage

Your customers can understand their energy usage patterns over time, enabling data-based decision-making.

175+ years of combined experience in energy and technology

We help companies improve their customer experience, engagement and retention, enabling them to foster loyal customer relationships.

Meet our team

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